Calm in conflict

Some people are like conflict magnets. They seem to flame up in every occasion.

I have been, and perhaps still am in certain pov, afraid of these kind of situations. Most specially at work when I am in a leading position and somebody on my department starts to flame about something. Often about situations that I never wouldn't flame about (this tires me out at times).

It has been a struggle. I am of course forced to bring up questions that I know will start a conversation in harsh manner. This is because of the nature of the people.

Well, I have started to notice that if I just stand in my truth totally calm (on the outside) and methodically explain my pov it ease after a while. There is not much that can stand against calmness. This is something I've noticed with President Obama. The man is incredible in his calmness - it gives faith, right? People automatically tend to bend when someone is so calm and certain.

It has been a good lesson for me, good year of learning.